Account Expansion Analyst — Healthcare Services

Gurugram, Haryana, India
Full Time
Experienced

Account Expansion Analyst — Healthcare Services 

Location 

Gurugram, India 

Type 

Full-time 

About Neolytix 

Neolytix is a healthcare services company headquartered in Chicago, serving 220+ healthcare provider organizations across the United States with revenue cycle management, credentialing, medical coding, patient access, and consulting services. 

About the Role 

We’re building a dedicated account growth function and need an analytical, process-driven professional to be its operational engine. You’ll maintain client intelligence, execute targeted outreach campaigns, build data-driven materials, and support account reviews for clients ranging from mid-size practices to large health systems. 

Responsibilities 

  • Build and maintain account mapping across 220+ client accounts 

  • Monitor healthcare delivery data to identify cross-sell and win-back opportunities 

  • Execute targeted outreach campaigns using CRM workflows 

  • Prepare data packages and materials for client account reviews 

  • Produce monthly industry intelligence briefs for client distribution 

  • Track pipeline activity, generate dashboards, and maintain CRM data integrity 

  • Coordinate with delivery teams to systematize opportunity identification 

What You Bring 

  • 2-4 years in healthcare BPO analytics, sales operations, or B2B marketing operations 

  • CRM proficiency (HubSpot preferred) 

  • Strong Excel/Google Sheets skills 

  • Healthcare revenue cycle concepts understanding 

  • Professional written English 

  • Process-oriented mindset 

  • US-overlapping hours (3-4 hours with Central time) 

Nice to Have 

  • Healthcare BPO experience 

  • HubSpot or Salesforce certification 

  • Dashboard experience (Power BI, Looker) 

  • Account-based marketing exposure 

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