NEOLYTIX Healthcare Management Services | Chicago · Gurugram · Manila
Account Expansion Analyst
Healthcare Services | Gurugram, India | Full-Time
LOCATION Gurugram, India
EMPLOYMENT Full-Time
EXPERIENCE 2–4 Years
WORK MODE Work from Office
ABOUT NEOLYTIX
Neolytix is a healthcare services company headquartered in Chicago, serving 220+ healthcare provider organizations across the United States. Our services span Revenue Cycle Management, Credentialing, Medical Coding, Patient Access, and Consulting — delivered from Gurugram and Manila.
ABOUT THE ROLE
We are building a dedicated account growth function and need an analytical, process-driven professional to be its operational engine. You will maintain client intelligence, execute targeted outreach campaigns, build data-driven materials, and support account reviews for clients ranging from mid-size practices to large health systems.
KEY RESPONSIBILITIES
Build and maintain account mapping across 220+ client accounts
Monitor healthcare delivery data to identify cross-sell and win-back opportunities
Execute targeted outreach campaigns using CRM workflows
Prepare data packages and materials for client account reviews
Produce monthly industry intelligence briefs for client distribution
Track pipeline activity, generate dashboards, and maintain CRM data integrity
Coordinate with delivery teams to systematize opportunity identification
WHAT YOU BRING
2–4 years in healthcare BPO analytics, sales operations, or B2B marketing operations
CRM proficiency (HubSpot preferred)
Strong Excel/Google Sheets skills
Working knowledge of healthcare revenue cycle concepts
Professional written English communication
Process-oriented mindset with strong attention to detail
Ability to maintain US-overlapping hours (3–4 hours with Central Time)
NICE TO HAVE
Prior experience in a healthcare BPO environment
HubSpot or Salesforce certification
Dashboard experience with Power BI, Looker, or similar
Exposure to account-based marketing (ABM) strategies
WHY JOIN NEOLYTIX
Be part of a high-growth healthcare services organization with a clear expansion roadmap
Work directly with senior leadership on strategic client growth initiatives
Build meaningful expertise at the intersection of analytics, healthcare, and growth operations
Collaborative, low-politics culture with visibility into real business outcomes