Position: Quality Analyst – AR (US Healthcare RCM) Location: Onsite – Sector 18, Gurugram Shift: Night Shift (US Hours) Company: Neolytix About Neolytix Neolytix is a trusted provider of business solutions for healthcare organizations across the United States. We specialize in revenue cycle management (RCM), compliance, and business support, helping our clients drive growth, operational efficiency, and financial health. With a 4.7⭐ rating on Google and 4.2⭐ on Glassdoor, we take pride in fostering a workplace that values transparency, learning, and results. Position Overview We are looking for a detail-oriented Quality Analyst – AR (Accounts Receivable) to join our RCM team. This role focuses on auditing and evaluating the accuracy and effectiveness of AR functions including claim follow-ups, denial resolution, and collections. Your insights will directly support the operations team in maintaining process integrity and achieving client KPIs. Key Responsibilities
Audit AR-related activities such as insurance follow-ups, aging buckets, denial handling, and collections
Review claim resolution workflows to ensure adherence to client-specific guidelines and compliance standards
Identify quality gaps and provide actionable feedback to AR executives and team leads
Track error trends, perform root cause analysis, and suggest corrective measures
Maintain detailed documentation of audit results and participate in calibration sessions
Collaborate with the Quality Team to ensure consistency in audit methodology
Prepare and share quality reports with internal stakeholders on a regular basis
Stay updated on US payer rules, coding norms, and RCM industry practices
Qualifications & Experience
Bachelor’s degree (Commerce, Business, or related field)
1 to 2 years of experience as a Quality Analyst in US healthcare RCM, specifically in AR follow-up
Strong knowledge of denial types, AR workflows, payer communication, and appeals process
Hands-on experience with tools like Cerner, Athena, Epic, AdvancedMD or similar billing platforms
Proficiency in Excel and audit tracking templates
Strong analytical, documentation, and communication skills
Knowledge of HIPAA guidelines and RCM compliance standards
Lean Six Sigma Yellow Belt certification is a plus
Why Join Neolytix?
Complimentary medical coverage for your family
Retirement savings and insurance benefits
Transparent performance reviews and growth support
Employee rewards through the Pixel Workplace Recognition Program
Work-life balance with a supportive, collaborative culture
Apply Now Be part of a team that values quality, precision, and real healthcare impact. Join Neolytix.